Technical Support

Omnis Technical Support contact details.

 

Installation Support

TigerLogic provides free installation support for 30 days following the delivery of serial codes on your Omnis Studio SDK. To log an installation support case, please contact your local office using the details for support below.

NOTE: For all technical issues other than installation support, either an annual technical support or active Omnis Developer Partner Program (ODPP) contract is required. ODPP members may access the status of an existing fault in 'eBug', our in-house fault database, and the latest builds of components arising from technical support issues in the Developer Download area.

For more information about TigerLogic’s ODPP, see the Developer's section of our website.

GermanyAustriaSwitzerlandLiechtensteinDenmark

Support Hours & Holiday Closures

  • TigerLogic Germany GmbH
  • Langenhorner Chaussee 40
  • 22335 Hamburg, Germany
  • Telephone: +49.40.532.87.214/+ 49.40.532.87.216
  • Fax: +49.40.531.3818
  • Email: ge.support@tigerlogic.com
 
United Kingdom

Support Hours & Holiday Closures

  • TigerLogic UK Ltd
  • Mitford House, Benhall
  • Saxmundham Suffolk IP17 1JS
  • Telephone: +44 (0) 1728 604080
  • Fax: +44 (0) 01728 604154
  • Email: uk.support@tigerlogic.com
 
United StatesCanadaMexico

Support Hours & Holiday Closures

  • TigerLogic Corporation
  • 25A Technology Drive, Suite 100
  • Irvine, CA 92618, USA
  • Telephone: 949-442-4400
  • Fax: 949-250-8187
  • Email: us.support@tigerlogic.com
 
FranceSpainPortugal

Support Hours & Holiday Closures

Service et Support

  • TigerLogic France
  • 47 Boulevard de Charonne
  • 75011 PARIS France
  • Telephone: +33 1 55 28 99 96
  • Fax: +33 1 55 28 99 90
  • Email: support.fr@tigerlogic.com
 
NorwaySwedenFinlandIcelandBenelux

All Omnis technical support in the Scandinavian countries of Norway, Sweden, Finland and Iceland and in Benelux (includes the Netherlands, Belgium and Luxembourg) comes under the TigerLogic Germany support office as detailed above, or email ge.support@tigerlogic.com for more information.

 
ItalySpainPortugal

For information about support programs, please contact Software Products Italia.

  • Software Products Italia
  • Sede: 108 Via Arno
  • 50019 Sesto Fiorentino, Italia
  • Telephone: +39 055 33651
  • Fax: +39 055 340558
  • Email: mktg@softpi.com
  • Website: www.softpi.com
 
GreeceCyprus

For information about support programs, please contact Omnicon.

  • Omnicon
  • 28 Lasonidou Avenue
  • G-16777 Elliniko, Greece
  • Telephone: +30 210 96 166 56
  • Fax: +30 210 96 071 49
  • Email: info@omnicon.gr
 
AustraliaNew Zealand and South East Asia

For information about support programs, please visit the support pages on The DLA Group website.

 

Technical Support